Coordination of Client Care Guidelines

This document provides guidelines and a decision-making framework for the coordination1 of client care at point-of-care to ensure registrants

1. make effective decisions when coordinating clinical responsibilities of health-care professionals for the provision of safe, ethical, and competent client care;
2. understand their accountability and responsibility for coordination of client care, which includes effective team communication, supervision requirements, and ongoing evaluation processes; and 
3. recognize the interconnectedness of the client’s needs, the health-care professional’s competencies, and the context of the practice environment during the decision making processes.

The guidelines and decision-making framework within this document outline the requirements for registrants to coordinate point-of-care health service delivery safely and competently with clients, the health-care team, and other sectors of the health-care system to ensure continuous, safe care in their practice setting. These guidelines are grounded in the Practice Standards for Registrants (College of Registered Nurses of Alberta [CRNA], 2023), the Entry-level Competencies for the Practice of Registered Nurses (CRNA, 2019), the Supervision Standards (CRNA, 2022), and the Code of Ethics for Registered Nurses (Canadian Nurses Association, 2017).